Terms & Conditions

These Terms govern your relationship with the operator of just-casino-canada, accessible via just-casino-ca.com, and are effective as of 6 November 2025. By using this site, you agree to comply with all provisions outlined herein.

Definitions

OBSERVE: Identify and clarify all key terms used throughout the document to ensure legal certainty and user understanding.

• Operator: The legal entity operating just-casino-canada via just-casino-ca.com, specifically Just Entertainment B.V., registered at Scharlooweg 39, Willemstad, Curaçao (Registration No. 160603), under Online Gaming License OGL/2025/164/0246 issued by the Curaçao Gaming Control Board, valid through 2025.
• User: Any individual accessing or using the services of just-casino-canada on just-casino-ca.com.
• Player: A User who has registered an account and participates in real-money gaming activities on just-casino-ca.com.
• Bet: Any financial stake placed by a Player on a gaming outcome via the platform.
• Bonus: Promotional funds or benefits credited to a Player's account, subject to specific terms and wagering requirements.
• Wager: The act of staking funds (including Bonus funds) on any game offered by just-casino-canada.
• KYC (Know Your Customer): Verification procedures requiring Users to provide identification and proof of address to confirm eligibility and prevent fraud.
• Account: The personalized registration profile created by a User on just-casino-ca.com, enabling participation in gaming activities.

EXPAND: Definitions ensure clarity and legal precision throughout the Terms. Additional definitions may be provided contextually as necessary.

REFLECT: All terms are consistently applied to avoid ambiguity and safeguard both user and operator rights.

Account Registration

OBSERVE: Account creation procedures, age and eligibility requirements, user obligations, and regulatory KYC compliance.

1. Eligibility: Only individuals aged 18 years or older, and legally permitted to gamble under the laws of their province (excluding Ontario), may register an account. Accounts are not permitted for residents of Ontario or jurisdictions prohibiting online gambling.
2. Registration Process:
   • Users must complete the online registration form at just-casino-ca.com, providing accurate and complete personal information.
   • Email verification is required upon registration. Users must confirm their email address to activate their account.
   • The Operator reserves the right to request KYC documents, including government-issued identification and proof of address, to verify identity and eligibility.
3. User Obligations:
   • Users are responsible for ensuring that all information provided is truthful, current, and complete.
   • It is the User's responsibility to maintain the confidentiality and security of their account credentials.
   • Accounts may not be transferred, sold, or used by anyone other than the registered User.
4. Operator's Rights: The Operator may suspend, close, or restrict any account in the event of suspected non-compliance, provision of false information, or failure to complete KYC procedures.

REFLECT: These requirements protect both the User and Operator, ensuring compliance with CA regulations and international AML standards.

Betting & Gameplay Rules

OBSERVE: Establish the framework for placing bets, conduct expectations, and operational rules for all gaming activities.

1. Bet Placement:
   • Minimum and maximum bet amounts are specified per game and are displayed on just-casino-ca.com.
   • Bets are accepted only after account verification and sufficient balance confirmation.
   • Bets cannot be altered or cancelled once confirmed, except in cases of technical error or as permitted by specific game rules.
2. Types of Bets: The platform offers a variety of bet types, including but not limited to slots, table games, and live dealer games. Each has its own specific rules accessible within the game interface.
3. Conduct in Live Casino and Chat:
   • Players must engage respectfully with others. Abusive, racist, sexist, or otherwise offensive language is strictly prohibited in chats and live games.
   • Fraudulent behavior, collusion, or any attempt to manipulate game outcomes will result in immediate suspension and potential forfeiture of winnings.
4. Game Integrity: All games operate with certified RNGs (Random Number Generators) or are subject to live dealer oversight. The Operator commits to fairness and transparency in all outcomes.

REFLECT: These rules establish a fair, secure, and respectful gaming environment, in line with industry standards and CA legal requirements.

Bonus Terms

OBSERVE: Detail the specific terms governing bonus offers, including activation, wagering requirements, restrictions, and compliance with CA advertising regulations.

1. Activation & Wagering:
   • Bonuses must be activated as per the terms outlined in the relevant promotion on just-casino-ca.com.
   • Each bonus is subject to a wagering requirement, typically specified as a multiple of the bonus amount (e.g., 40x), which must be fulfilled within 30 days of activation unless otherwise stated.
2. Prohibited Actions:
   • Bonus funds are not eligible for all games; excluded games are listed within each promotion's terms.
   • Abuse of bonus offers, including but not limited to bonus hunting, using multiple accounts, or any manipulation to meet wagering requirements, is strictly prohibited.
3. Combination of Promotions: Unless explicitly stated, bonuses and promotions cannot be combined. Each offer is subject to unique terms and cannot be used in conjunction with other ongoing promotions.
4. Bonus Cancellation: The Operator reserves the right to withhold, cancel, or reclaim any bonus or winnings obtained fraudulently or in breach of these terms.

REFLECT: These terms are designed to ensure fairness, prevent abuse, and comply with CA advertising and consumer protection regulations.

Payments & Withdrawals

OBSERVE: Provide a comprehensive overview of payment methods, deposit/withdrawal procedures, limits, fees, processing times, and refund policies, with integration of all relevant operator data.

1. Deposit Methods:
   • just-casino-canada, via just-casino-ca.com, accepts deposits through major credit/debit cards, e-wallets, and cryptocurrencies, subject to availability in CA (excluding Ontario).
   • Minimum and maximum deposit limits apply and are clearly stated during the deposit process.
   • No fees are charged by the Operator for deposits; third-party fees may apply.
2. Withdrawal Methods:
   • Withdrawals are processed using the same payment method as the original deposit, where possible. Alternative methods may be used if the original is unavailable.
   • All withdrawal requests are subject to KYC verification. The Operator may request additional documentation to comply with AML and regulatory obligations.
   • Standard withdrawal processing times are 1-3 business days after approval; delays may occur due to additional verification or third-party processing.
   • Minimum and maximum withdrawal limits are specified on the site. Exceeding these may require special arrangements or split payments.
3. Refunds and Bonus Reversals:
   • Refunds of bets or bonuses are only permitted in cases of technical failure, unauthorized account activity, or as otherwise required by law.
   • The Operator reserves the right to reverse bonus winnings if associated wagering or promotional terms have not been met.
4. Fees and Currency:
   • No withdrawal fees are charged by the Operator. Currency conversion or third-party fees may apply, for which the Operator is not liable.

REFLECT: Payment policies are structured to ensure user protection, regulatory compliance, and financial transparency in accordance with CA and international standards.

Limitation of Liability

OBSERVE: Set clear boundaries on the Operator's responsibilities, exclusions for technical failures, and establish maximum compensation limits.

1. Operator's Obligations:
   • The Operator commits to providing fair, accurate, and transparent gaming services, with all games regularly tested for integrity.
   • Results of games are generated by certified RNGs or, where applicable, live dealer oversight in accordance with licensing standards.
2. Exclusions of Liability:
   • The Operator shall not be liable for technical malfunctions, internet connectivity issues, power outages, or failures caused by third parties.
   • No liability is assumed for damages or losses resulting from User device failures, unauthorized access, or force majeure events.
3. Maximum Compensation: Under no circumstances shall the Operator's liability exceed the amount of the bet, wager, or deposit directly associated with the claim. Indirect or consequential damages are expressly excluded.

REFLECT: These limitations protect both parties, ensuring clarity of risk allocation and compliance with CA consumer law.

Intellectual Property Rights

OBSERVE: Outline the protection of operator's proprietary content, software, and branding, and prohibit unauthorized use.

• Content Ownership: All content, images, logos, software, and systems on just-casino-ca.com are the exclusive property of the Operator or its licensors, protected by international copyright and trademark laws.
• Prohibited Uses: Users may not copy, reproduce, distribute, transmit, or otherwise exploit any materials from just-casino-ca.com without the express written permission of the Operator.
• Enforcement: Unauthorized use of intellectual property may result in account termination and civil or criminal legal action.

REFLECT: These provisions safeguard the Operator's legal interests and support the integrity of the platform.

Privacy & Data Protection

OBSERVE: Ensure compliance with applicable privacy laws and reference the Operator's privacy policy.

• Data Collection & Processing: Personal data is collected and processed strictly in accordance with the just-casino-ca.com Privacy Policy, available on the site.
• Compliance: All data processing complies with applicable data protection laws and regulations, including storage, security, and user rights of access, correction, and deletion.
• KYC & Regulatory Disclosure: Personal data may be used to fulfill KYC, AML, and regulatory obligations. Data may be disclosed to regulatory authorities as required by law.

REFLECT: These commitments ensure user privacy, regulatory compliance, and transparency in data handling per CA standards.

Changes to Terms

OBSERVE: Define the process for updating terms and user notification protocols.

1. Amendment Procedure: The Operator reserves the right to amend these Terms at any time, to reflect regulatory changes or operational adjustments.
2. User Notification:
   • Material changes will be communicated to Users via email (where provided) and/or prominent banners on just-casino-ca.com.
   • Updated Terms become effective upon publication unless otherwise specified.
3. User Rights: Users who do not accept amended Terms must discontinue use of just-casino-ca.com and may request withdrawal of any remaining account balance, subject to verification and compliance checks.

REFLECT: These mechanisms provide transparency, respect user choice, and comply with CA consumer protection standards.

Termination & Suspension

OBSERVE: Set out grounds and procedures for account closure, including user notification and fund handling.

1. Grounds for Termination or Suspension:
   • Breaches of these Terms, provision of false information, fraudulent or abusive behavior, or non-compliance with legal obligations may result in account suspension or termination.
   • Accounts may also be suspended or closed by user request or due to regulatory directives.
2. Procedure:
   • Where possible, Users will be notified of suspension or closure via registered email address.
   • Users may contact customer support at [email protected] for clarification or to appeal decisions.
3. Funds Handling:
   • Upon account closure, any remaining balance (excluding bonuses or funds obtained in breach of these Terms) will be returned to the User via their registered payment method, subject to completion of verification procedures.
   • In cases of fraud, criminal activity, or regulatory breach, funds may be withheld or forfeited as required by law.

REFLECT: These processes safeguard user rights, ensure fair treatment, and support regulatory compliance.

Governing Law & Jurisdiction

OBSERVE: Specify the applicable law, regulatory authority, and dispute resolution process.

• Applicable Law: These Terms are governed by the laws of Curaçao, as the operational jurisdiction of the Operator, and are subject to compliance with applicable Canadian (excluding Ontario) regulations where relevant.
• Jurisdiction: Any dispute arising from these Terms or use of just-casino-ca.com shall be subject to the exclusive jurisdiction of the courts of Curaçao, unless otherwise required by mandatory local law.
• Dispute Resolution: Users are encouraged to contact customer support in the first instance. If unresolved, disputes may be submitted to binding arbitration in Curaçao, unless statutory rights in Canada provide for alternative mechanisms.

REFLECT: This framework ensures legal certainty, regulatory transparency, and user access to effective remedies.

Contact Information

OBSERVE: Provide comprehensive and accurate contact details for support and legal correspondence, referencing all available data.

• Customer Support Email: [email protected] (primary contact for all inquiries, support, and complaints)
• Website: https://just-casino-ca.com
• Registered Address: Scharlooweg 39, Willemstad, Curaçao
• Legal Correspondence: All legal notices should be addressed to the Operator at its registered address above, with a copy emailed to [email protected] for prompt attention.
• Phone: Not specified (Users should contact via email for support and legal matters.)

REFLECT: All contact information is current as of 6 November 2025. Users are encouraged to direct all support and legal inquiries to the channels specified.

Regional Compliance Note: just-casino-canada (just-casino-ca.com) provides services exclusively to Canadian residents outside Ontario. All operations, terms, and user protections are aligned with CA legal requirements and Curaçao licensing standards effective through 2025. For further information regarding consumer rights or dispute resolution, Users may consult provincial regulatory authorities where applicable.